Contact

We're a small team and we read every message.

Email: admin@wanfinity.com
Business name: Wanfinity LLC
Business address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States

Where's my order? Use the tracking link in your shipping email, or see our Track order page.
Missing or damaged tile? Email us within 30 days of delivery with a photo, your order number and your back color, and we'll send a replacement at no cost.
Swapping a design or naming your bag? Reply to your order confirmation email, so it stays with your order.
Want to return a set? Email us first with your order number. Please don't send anything back before we reply with your return approval and the returns address.

Have an order question? Include your order number. You'll find it in your confirmation email.

Mahjong Bear is a brand of Wanfinity LLC. Your set is printed to order by our print partner in China and shipped to you with tracking. Bags ship separately from our bag maker.